ItecSoftware Logo

We could not complete your purchase – Fix

I guess you landed here because your Mac displayed the message We could not complete your purchase while trying to update your Mac. Most commonly the root cause is due to an authentication issue. Granted, Apple’s messaging could be a bit more specific, but here is a possible solution for fixing the update problem.

In a browser (Safari, Chrome …) head to Apple Account page. Click on Apple ID and password and login. Chances are that you’ll get some sort ...

read more

Listed in Uncategorized

Tags: apple, Mac, OSX, update

OS X Mavericks clean install from USB

osx mavericks clean install

Installing and setting up OS X Mavericks is a breeze, especially since Apple moved OS upgrades from manual downloads to the app store. Couple of clicks and a coffee break, voila.

But what if you like to format your Mac’s hard drive and start with a fresh install, or if you have multiple Macs to upgrade and just don’t want to download the big install file for every single one of them?

It’s easier that you might think, if you have a ...

read more

Listed in Mac

Tags: apple, Mavericks, OSX

Adjust Your Apple Cinema Display Brightness

apple cinema display

The very first time I was looking to adjust the brightness of my Cinema Display, I was puzzled that it wouldn’t work using the brightness buttons on my keyboard. Somehow I knew I was missing something, as the keyboard of my MacBook Air only has one pair of buttons, and how would it know which display I wanted to adjust, the Air’s or the display’s.

But what about the external keyboard? Shouldn’t that be able to brighten the external monitor and ...

read more

Listed in Mac, Useful Stuff

Tags: apple, Cinema Display

Reset Apple Wireless Keyboard Pairing

apple wireless keyboard pairing

The Apple Wireless Keyboard pairing problems of it’s Bluetooth version are all too common, yet there are no easy to find instructions on Apples website, at least I couldn’t find any. If you’re like me and countless fellow Mac users that needed to reset their Apple wireless keyboard, just to run into a lengthy process of research and frustration, well then you know what I’m talking about.

It’s completely inexcusable that such a simple, yet highly demanded task is poorly documented by Apple. After ...

read more

Listed in Mac, Useful Stuff

Tags: apple, wireless keyboard